Voice Response Unit (VRU)

Need to know the status of a claim? Looking for eligibility or benefits information for a patient? Call our VRU line!

For BlueCross BlueShield of South Carolina member information, call:

  • South Carolina - 800-868-2510
  • Columbia/Lexington Area - 788-8562
  • Out-of-State - 800-334-2583

For BlueCard® member information call 800-676-BLUE (2583).

For State Health Plan member information call 800-444-4311.

For Federal Employee Program member information call 888-930-2345.

See our VRU Guide for a list of information you'll need and tips on navigating menu options.