November 22, 2008 Home     Close       
Learn about the NPI

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a permanent component of our healthcare strategy.

We are committed to delivering excellent service. Our commitment includes compliance with and support of the HIPAA mandates. Most importantly, we are committed to complying with the mandates, standardization and protection of patient privacy, but with minimal "administrative hassles" for our members, physicians and other healthcare professionals.

We are also committed to informing you about HIPAA and our compliance status. Here are frequently asked questions that provide a quick overview of the HIPAA National Provider Identifier (NPI) requirements. We will update this listing regularly and encourage you to visit often to find the most up-to-date information regarding HIPAA and our compliance status.

 

National Provider Identifier (NPI) Frequently Asked Questions

 

 Q. What is an NPI?
 A.

NPI is the acronym for the National Provider Identifier. It is one provision of the administrative simplification portion of the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

 Q. What is the purpose of an NPI?
 A. The NPI is a single identification number that the federal government assigns to healthcare providers. The NPI identifies physicians, hospitals and other medical professionals in all electronic HIPAA transactions. It is intended to improve the efficiency of the healthcare system and help to reduce fraud and abuse.
 Q. What are HIPAA transactions?
 A. American National Standards Institute (ANSI) is a committee that defines standards for many American industries. Thus far, HIPAA has mandated that nine ANSI transactions must be used for specific electronic healthcare transactions. These transactions include 837 Claim, 835 Remittance Advice, 834 Enrollment, 270 Eligibility Inquiry, 271 Eligibility Response, 276 Claim Status Inquiry, 277 Claims Status Response, 278 Referral and 820 Premium Payment. We expect the committee will mandate additional transactions in the future.
 Q. Who must comply with NPI requirements and when?
 A. All covered entities, health plans, healthcare clearinghouses and healthcare providers must use the NPI in all HIPAA transactions by May 23, 2007 (small health plans have until May 23, 2008).
 Q. Is an NPI required on paper transactions?
 A.

The NPI is required in electronic exchanges of HIPAA transactions. You can continue to use existing identification numbers in paper and non-HIPAA electronic transactions after the mandatory compliance date. The NPI mandate does allow payers, however, to require the use of the NPI on all transactions, including paper, to improve processing efficiency.

 

We expect all network providers to obtain NPIs whether filing electronically or via paper.

 Q. Are NPIs only issued for hospitals and physicians?
 A.

No. In addition to hospitals and physicians, NPIs are issued to institutional and other healthcare providers, such as:

  • Skilled nursing facilities
  • Home health agencies
  • Comprehensive outpatient rehabilitation facilities
  • Assorted clinics and centers
  • Clinical laboratories
  • Residents
  • Various licensed/certified healthcare practitioners
  • Suppliers of durable medical equipment

 

They also are issued to any appropriately licensed or certified healthcare practitioners or organizations, including pharmacies, nursing homes and many types of therapists, technicians, aides and any other individual or organization that furnishes healthcare services or supplies. In other words, an NPI applies to any healthcare individual or organization that bills and is paid for healthcare services or supplies. If organizations such as hospitals are made up of components, or separate physical locations that qualify as separate healthcare facilities, each location is issued its own NPI. These types of arrangements are referred to as "sub-parts" in the NPI Final Rule.

 Q. What does the NPI look like?
 A.

The NPI is a 10-digit numeric field that includes one check digit in the tenth position to ensure accuracy. This format will permit 200 billion unique identifiers to be issued without re-using the same values. The NPI contains NO imbedded intelligence. In other words, you cannot determine a provider’s state, region, specialty or any other information directly from his or her NPI.

 Q. How is the NPI generated?
 A.

The NPI is generated by a new system called the National Plan and Provider Enumeration System (NPPES) and issued by the U.S. Department of Health and Human Services (HHS) through the Centers for Medicare and Medicaid Services (CMS).

 Q. How is the NPI issued to providers?
 A.

Providers can apply to CMS for an NPI and must have an NPI by May 23, 2007 when exchanging electronic transactions (small health plans have until May 23, 2008). Applications are available on the CMS Web site. Providers must supply adequate information to ensure they can be identified uniquely by the National Plan and Provider Enumeration System (NPPES). Should any of that information change in the future, providers must notify CMS within 30 days.

 Q. What if a doctor changes practices, moves or changes specialties?
 A.

Even if a provider moves, changes specialty, or changes practices, the provider will retain the same NPI, but must notify CMS and supply the new information. The NPI is intended to identify the provider throughout his or her career. Organization NPIs also are intended to be permanent except in rare situations such as when a healthcare provider does not wish to continue an association with a previously used NPI, or when a healthcare provider's NPI has been used fraudulently by another.

 Q. How can payers associate a provider with his or her NPI?
 A. The NPIs are maintained in a database in the National Plan and Provider Enumeration System (NPPES). CMS will provide a method of extracting data from the NPPES database. We are developing a strategy for acquiring NPI data from the database and will use it to identify providers submitting HIPAA transactions. In most cases, it will probably mean modifying current processes to include the NPIs.
 Q. What are you doing to prepare for NPI?
 A.

Our NPI project development program has established project teams throughout its organization. These teams are dedicated to researching the issues, assessing systems, reviewing business processes and educating our organization about implementation procedures while helping to ensure an understanding of the expected end result.

 

Provider outreach is also a crucial piece in successful NPI implementation.  Provider Relations and Education representatives are working with providers and collecting NPI feedback during scheduled visits.

 Q. Where can I learn more about NPI?
 A. To learn more about NPI from CMS, visit the CMS Web site  or call the CMS HIPAA Hotline at (866) 282-0659. In addition, we encourage you to visit the HIPAA Critical Center to find the most up-to-date information regarding HIPAA and our compliance status.
 Q. Has CMS issued any additional information on the application process for the NPI?
 A.

In May 2005, CMS issued a "Dear Provider Letter." This letter briefly outlines the application process and the various ways the provider may obtain an NPI.  You will also find a copy of this letter on our site in the HIPAA Critical Center.

 Q. When can providers apply for an NPI?
 A.

Providers can apply electronically now through the CMS Web-based application system. Providers who prefer to use the paper format can call the enumerator at 1-800-465-3203 for a copy. A copy of the application and the enumerator’s address will be available at the same Web site. Also, the provider may choose to submit his or her application through an organization, professional association or employer, known as Electronic File Interchange (EFI), or Bulk Enumeration.

Q. What if a provider has numerous health plan IDs? Does each health plan require an additional NPI?
A. The NPI is the single provider identifier that replaces each of the different health plans’ numerous identifiers. This regulation requires each of the health plans to use the NPI as the sole identifier for each provider. The provider only needs to apply once for an NPI.
 Q. Where can I learn more about the NPI application process?
 A.

Up-to-date information regarding the NPI is available on the NPPES Web site. You may also contact the enumerator by telephone at 1-800-465-3203 or TTY 1-800-692-2326. In addition, an instructional NPI Web tool is now available on the CMS Web site.

 Q. What are the changes to my remittances? 
 A. If you obtained a National Provider Identifier (NPI) for each location previously loaded to the BlueCross BlueShield of South Carolina provider file, only minor changes will be reflected on your remittances (i.e., the NPI number will be printed on your hard copy remits and My Remit Manager/835s will have the NPI number reflected on them as well.)

If you did not obtain an NPI for each location, your remittances will be summarized at the NPI level. You will not receive separate remittances for each location as you previously have received. Everything will be summarized by NPI and the location specific information will no longer be available.
 Q. What are the changes to Electronic Funds Transfer (EFT)?
 A. As with remittances, EFTs are being generated based on your NPI number. The EFT payment will show the NPI instead of the Tax ID.
 Q. Why are you requiring rendering provider information now?
 A. Prior to NPI implementation, we were able to determine the specialty of the provider based on the billing number because BlueCross  ID numbers were assigned not only based on location but also on specialty. With the implementation of NPI, we are no longer able to require providers to file with a specific BlueCross ID number to assist us in identifying the specialty of the provider. As a result, we must rely on the rendering provider information to obtain the specialty. The specialty of the rendering provider affects both reimbursement and benefit payments. It is critical that the rendering provider NPI be included on your claim submissions.